Our focus is on helping landlords get the most out of their properties,and increase cashflow by managing their properties on
their behalf as serviced apartments.
Here at Statera, we pride ourselves on being different. Being property investors ourselves, we understand the value of our client's investment in their properties and assets. This is why everything that we do is all about striking a balance - [Statera], creating win-win situations that will allow us to be satisfied with the returns on our service, while at the same time giving our landlords and investors more money
in their pockets than traditional agents can offer. Our landlords enjoy the benefit of having the piece of mind that their investment is being handled with the care and attention that it deserves.
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With over 3 million homes falling short of the new epc standard from 2025 (costing them on average £8000), it's no wonder many landlords are now coming to us to help them get around this by using our serviced accommodation model
With the rising inflation and the cost of living increase, landlords can not afford for their tenants to miss payments, and to make matters worse, it is taking an average of 12 months to evict tenants at the moment. We can help you avoid this with our serviced accommodation model
Want to save on tax? Even if you're not registered as a limited company?Another reason our landlords are overjoyed with us. Get in touch to see how we can do the same for you.
The good news about having a SA is you can claim a range of tax reliefs that are usually reserved for traders. These include Entrepreneur’s Relief, Hold Over Relief, Relief for Gifts of Business Assets, Relief for Loans to Traders and Roll Over Relief.
As the owner of a Serviced apartment, you are allowed to claim Capital Allowance for items such as equipment, household fixtures and furniture. This means that if you decide to go to town with decorating and furnishing your SA, you will be able to deduct these costs from your pre-tax profits.
Any profit that you make from your SA is considered as ‘relevant earnings’ which means you can make tax-advantaged pension contributions.
Serviced apartments do not pay council tax. As the owner of a SA you should register for business rates, which will be calculated by your local council. In general, these rates will be lower than council tax.
Typically, the same property will generate 2/3x more profit for the landlord or investor, opening many more options for them.
With a BTL, you have a contract in place that if the tenant breaks, it takes about 12 months to actually evict them. As a Serviced Accommodation provider, you have no tenants but instead you have guests that pay you even before they arrive.
Due to the nature of the business, Serviced Accommodation properties have to be kept in pristine condition at all times, whilst it's difficult to predict what your property will look like at the end of a tenancy, generally, you will be planning for the worst
Our landlords have full control of their property, many of them for the first time in years. With our services, you decide when it's occupied and when you want to keep it available for yourself, whether that is to host family, guests, it doesn't matter what you need it for, the fact is it is in your complete control with the utmost flexibility to use your asset to it's best advantage.
We'll offer your property on a variety of sites to maximise your booking and revenue potential. Your calendar is synchronised across all of them thanks to our technology, and you get fantastic returns. To assure occupancy all year long, we also concentrate on the corporate market.
With expert photography, we'll raise your occupancy rate and the amount you may charge.
We'll set up and create your listings on several platforms in order to improve the amount of reservations and assist attract the correct visitors to your home. Since we have years of experience, we are aware of what is most effective.
We focus on helping you enhance your property's income by effectively pricing it and taking advantage of periods of strong demand. We have both the data and the excellent human ideas that are the foundation of every successful pricing plan.
Your safety and the security of your property are our top priority. We screen all guests.
Easy self check-in is a top priority for guests and the Airbnb algorithm loves it too! So we support you through out smart-lock installation process and provide software that will not only to provide guest with easy check in option but also will increase security for your property.
Guests always remember how good the sheets are! We provide hotel quality linen and a high-quality laundry service. Our housekeepers know all the perfect touches for an enjoyable guest stay.
Responding to guests as quickly as possible is the key to getting more bookings and maintaining a good reputation. Our teams respond 24/7/365 and trained to deal with all questions and issues both before and during stays.
5-star Cleans from our Professional Housekeepers. We've work with Airbnb cleaning service providers that are tried and tested with time, to ensure every clean is done thoroughly with guests in mind and are never missed! Cleaners even report back to HQ with photos.
Our housekeeping team take photographs between each guest stay and report on any maintenance items. If it's a small item, we'll fix it quickly. If it's something that needs repairing or replacing, such as washing machine, we can arrange this for you.
We take security deposits from all guests for every booking. This protects our downside and keeps the guests accountable.
Our Dashboard syncs your calendar between multiple booking websites to give you more control and see who is staying. You can also track your performance and income. Clear and transparent.
Ever wondered what actually happens between "booking confirmed" and your guests walking through the door? As an Airbnb management company helping landlords make the leap from traditional long-term rentals to profitable short-term lets, we've got this process down to a fine art. Here's the behind-the-scenes reality of what kicks into gear the moment someone hits that "book now" button.
When a booking comes through, our automated systems spring into action faster than you can say "five-star review." Within minutes, the guest receives their booking confirmation with all the essential details, while our team gets an instant notification with the property specifics, guest requirements, and any special requests.
But here's where it gets interesting for landlords – this isn't just about confirming a booking. We're immediately assessing the turnaround requirements. Is this a same-day checkout and check-in? Do we need to coordinate with contractors for any last-minute maintenance? Our system flags potential issues before they become problems, something traditional letting agents simply don't have the infrastructure to handle.
The first 24 hours also involve guest screening through our established protocols. While long-term tenants might slip through basic credit checks, short-term guests undergo a different kind of vetting. We're looking at booking patterns, review history, and communication style to flag any potential red flags early.
Here's where the magic really happens, and why landlords who try to manage Airbnb properties themselves often get overwhelmed. Our turnover process is like a choreographed dance involving multiple teams working in perfect synchronisation.
First up is our housekeeping crew. These aren't your average cleaners – they're trained specifically for short-term rental standards. They know that guests expect hotel-level cleanliness in every corner, from the inside of the microwave to the shower door tracks that long-term tenants never bothered with.
While housekeeping is working their magic, our maintenance team conducts what we call a "guest experience audit." They're checking that every lightbulb works, every tap runs properly, and crucially, that the Wi-Fi password actually connects to the internet (you'd be surprised how often this gets overlooked).
Traditional landlords often struggle with key management – it's one of the biggest pain points when transitioning to short-term lets. We've solved this through smart lock integration and automated guest communication systems that would make hotel chains jealous.
Our guests receive check-in instructions 48 hours before arrival, complete with access codes, property details, and a digital guidebook we've created for each property. This isn't just a generic template – it's customised with local recommendations, property-specific instructions, and answers to questions we know guests will have based on thousands of previous bookings.
The beauty of this system is that landlords don't need to be available 24/7. No more midnight phone calls about lost keys or broken Wi-Fi. Our automated systems handle the routine stuff, while our team manages the exceptions.
Once guests are settled, the real test begins. Unlike traditional tenancy management where you might hear from tenants once a month (if at all), short-term rental guests have immediate expectations. The heating stops working? They want it fixed today, not next week.
We maintain a network of trusted contractors who understand the urgency of short-term rental repairs. Our guests receive a dedicated contact number for any issues, but here's the clever bit – most problems never reach that stage because of our proactive approach.
Our property management software monitors everything from when guests check in (did they actually arrive?) to energy usage patterns that might indicate problems. Unusual electricity consumption could signal a faulty appliance, while no activity at all might mean guests couldn't get in.
Getting this balance right is crucial. Traditional landlords often make the mistake of either being completely hands-off or overly involved. We've developed communication protocols that ensure guests feel supported without feeling watched.
Our automated messaging system sends helpful reminders about checkout procedures, local recommendations based on guest preferences, and gentle nudges about house rules when needed. But we're also monitoring for opportunities to exceed expectations – if we notice it's someone's anniversary from their booking notes, a small gesture can turn a good review into a glowing one.
The human touch comes in when automation isn't enough. Our team handles special requests, resolves complaints, and manages the kind of personalised service that separates successful short-term rentals from the competition.
While guests are enjoying their stay, we're already working on maximising the property's future earning potential. This involves constant market analysis, pricing adjustments, and calendar management that traditional landlords find overwhelming.
Our dynamic pricing algorithms adjust rates based on local events, seasonal demand, competitor analysis, and booking patterns. We're not just trying to fill the property – we're optimising for the highest possible revenue while maintaining occupancy rates that keep landlords happy.
The guest experience doesn't end at checkout. Our post-stay process involves encouraging reviews, conducting our own quality assessments, and identifying opportunities for improvement. Every piece of feedback gets logged and analysed to improve future stays.
For landlords, this continuous improvement cycle is gold dust. We're not just managing their property – we're actively working to increase its value as a short-term rental asset. This might involve recommending minor upgrades that significantly impact guest satisfaction, or identifying maintenance issues before they become expensive problems.
For property owners making the transition from traditional rentals to short-term lets, understanding this behind-the-scenes process is crucial. The level of operational complexity is significantly higher than long-term rentals, but so is the revenue potential.
What we provide isn't just property management – it's a complete business operation that transforms a standard rental property into a profitable hospitality business. Every booking represents not just rental income, but an opportunity to build a reputation that drives future bookings and higher rates.
Our approach heavily relies on integrated technology systems that most individual landlords simply can't access or manage effectively. From automated messaging and smart lock integration to revenue management and guest screening, we've built a tech stack that operates 24/7.
This technological foundation allows us to scale efficiently while maintaining the personal touch that guests expect. It's what enables us to manage multiple properties simultaneously while ensuring each one receives the attention it deserves.
The result? Landlords get the benefits of short-term rental income without the operational headaches, and guests get a consistently excellent experience that keeps them coming back and recommending the property to others. It's a win-win that traditional property management simply can't replicate.
This is where landlords are offered guaranteed rent for a fixed term, this could be anywhere from 12 - 60 months, the landlord then allows the service provider to sublet the property, which they then turn into serviced apartments. In theory, there are benefits to the landlord, as they no longer have to worry about void periods, management, evictions etc. The difference between what the service provider
rents the property from the landlord for, and what they are able to get on the open market, is theirs to keep as profit
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TERMS &
CONDITIONS
PRIVACY POLICY
Statera Estates LTD is a company incorporated in England and Wales with registered number 14204437 and registered offices at 2627, 321-323 High Road, Chadwell Heath, Romford, Essex, RM6 6AX, United Kingdom.
Statera Estates LTD is registered with the Information Commissioner’s Office, with registration number ZB361736
Statera Estates LTD is a member of The Property Ombudsman Scheme, with membership No. T08031.